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Profitable Website: A Key Ingredient List

January 31, 2009

by Angie Sandy

The internet is a growing and booming medium for aspiring entrepreneurs. However with all of the competition, it takes a little more than a basic website to profit. To build a thriving and profitable website, youll need a few key ingredients.

Powerful Customer Experiences

One of the most important aspects of owning an online store is your customer experience. To the customer that means being able to find all of the information they need to make a purchasing decision.

Customers will want to read product descriptions, have shipping calculations be quick and easy and a FAQ page is a great way to take care of all those recurring questions.

For many customers, it also means feeling a sense of connection to the store. Frequent buyer programs help create that sense of community, however free content, superior customer service, a fun and friendly about us page as well as unified branding images like your logo, all help to tell customers who you are and what youre about.

Regular and Valuable Content

Any profitable website uses content to both draw traffic to the site and to keep them there. The trick for busy entrepreneurs is to manage all their content effectively and efficiently. A content management system or CMS is a great tool for busy business owners because it provides an organized system.

A CMS enables the user to manage the creation, modification, and removal of content from a Web site without needing the expertise of a Webmaster. This means you dont need to know any programming language to create your website. You can create, schedule, edit and remove pages without spending hours modifying HTML.

Simple Checkout

While a shopping cart may seem like a mere technicality to you, its an integral part of your customers experience. Customers need to know that their information and transaction is secure. They want to know all shipping and sales tax information right up front, and they want a system which lets them manage their cart with relative ease.

A good shopping cart system is imperative for a valuable customer experience and itll make your life easier too with simple reporting procedures and readily accessible sales information and a reasonable pricetag.

Search Option

Include a search function on your site and give your visitors and customers the ability to instantly find exactly what they need. For example, a pet store owner with this search feature on their website makes it easy for a prospect to find that dog coat theyre looking for. Forcing them to search throughout pages of items is a sure way to detract from their shopping experience.

Providing this functional search feature enhances your customers experience as well it provides you with valuable keyword data to incorporate into your marketing strategy and product line decisions.

Search Engine Optimization (SEO)

Theres no doubt that SEO plays a critical role in driving website traffic and sales. Finding a website builder with integrated SEO systems is like finding a wining lottery ticket. Imagine being able to link and tag your content and website code without having to jump through hoops or learn a programming language.

Dont forget to include a sitemap in your website. Sitemaps will help you stay at the top of your search engine rankings by informing the search engines each time a change or addition is made to your website.

Personality

In the competitive world of online business, your branding strategy can certainly help set you apart from your competition. While a logo is important, think about the Nike swish or the colorful eBay lettering, for a small business owner your personality is a large part of your brand. Your personality can be reflected in the content and design on your website.

Not all website builders are the same. In fact some are downright difficult to use much less profit from. Make sure the website builder you choose not only provides all the features you need to create a powerful customer experience but also tools and features which make owning and operating a profitable website as quick and simple as possible.

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