(E-Business) Syntel Inc. Q3 2009 Earnings Call Transcript – Seeking Alpha (blog)

As you also mentioned, we are looking at a number of factors as we move through the fourth quarter and into 2010 that will have a negative effect on our margins and as we have been pretty consistent in saying over the last year we certainly expected a lot of these headwinds to come back on the cost side of our business when the demand environment started to improve. I really believe that each one of the top ten clients are still underpenetrated and we still have huge potential in terms of our KPO offering with even our top 20 clients even today. Obviously that is something that customers have spoken about, analysts keep talking about and obviously, we need to face day in and day out as we go through our business and I’m really delighted to say that based on all that is happening in the market in terms of consolidation and so on and so forth, Syntel has been able to actually hold its step extremely well in this environment, and in fact, if I may say so that most clients now like to have in their mix a player like Syntel that is nimble, flexible, right sized, attentive and extremely innovative and from that point of view we actually believe that we are very well positioned even in that kind of situation. That being said, we did expand our hiring plan during the third quarter because when you look at where our utilization, our utilization levels increased this quarter despite actually having a net hiring quarter for the first time this year. read more

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