(E-Business) E-mail etiquette: A matter of survival – Economic Times

That’s probably not much of a surprise to most office workers today, who have seen e-mail usurp meetings and face-to-face conversations as a primary form of communication. What may be less obvious, however, is just how important e-mail is to your reputation. It’s no longer enough simply to avoid common e-mail blunders such as using all capital letters, failing to proofread your messages, or sending off a message in anger. Copyright © 2008 Times Internet Limited. read more

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