E-business a struggle for small firms – RTE.ie

Small business group ISME says many of its members are struggling to implement internet sales strategies. In its latest e-business survey, ISME found that 61% of the 237 firms surveyed used e-mail for more than half of their correspondence. E-mail was the preferred medium for all areas of incoming correspondence, but the phone still accounted for 20% for customer orders. Only 4% of the businesses surveyed were using dial-up internet, with 74% having DSL broadband access. Watch US President George W Bush talking about the US economy following dismal numbers and a bad day on Wall Street. The Business is a half-hour magazine programme looking at business and enterprise in Ireland, with a touch of personal finance added for good measure. read more

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